Customer Support Representative
Job Description
<p>We are seeking a Customer Support Representative to provide exceptional service and build lasting client relationships. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Troubleshoot and resolve customer issues promptly and efficiently.<br/>* Maintain accurate records of customer interactions and transactions.<br/>* Collaborate with internal teams to address complex customer needs.</p><p>Required Skills:<br/>* Excellent communication and interpersonal skills.<br/>* Strong problem-solving abilities.<br/>* Proficiency in using CRM software.<br/>* Ability to work in a fast-paced environment.</p>We are seeking a Customer Support Representative to provide exceptional service and build lasting client relationships. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot and resolve customer issues promptly and efficiently.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with internal teams to address complex customer needs.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in using CRM software.
* Ability to work in a fast-paced environment.
Recommended Jobs
4 jobs available