Customer Service Representative Healthcare Account
Job Description
<p>We are looking for a Customer Service Representative to manage healthcare accounts. The ideal candidate will assist patients with billing inquiries, insurance claims, and service-related concerns. This role requires excellent communication skills and a strong understanding of healthcare processes.</p><p>Key Responsibilities:<br/>* Assist patients with billing inquiries and resolve discrepancies.<br/>* Process and follow up on insurance claims.<br/>* Provide information on healthcare services and policies.<br/>* Maintain accurate patient records and documentation.<br/>* Collaborate with internal teams to address patient concerns.</p><p>Required Skills:<br/>* Strong communication skills<br/>* Knowledge of healthcare billing<br/>* Problem-solving abilities<br/>* Customer service experience</p>We are looking for a Customer Service Representative to manage healthcare accounts. The ideal candidate will assist patients with billing inquiries, insurance claims, and service-related concerns. This role requires excellent communication skills and a strong understanding of healthcare processes.
Key Responsibilities:
* Assist patients with billing inquiries and resolve discrepancies.
* Process and follow up on insurance claims.
* Provide information on healthcare services and policies.
* Maintain accurate patient records and documentation.
* Collaborate with internal teams to address patient concerns.
Required Skills:
* Strong communication skills
* Knowledge of healthcare billing
* Problem-solving abilities
* Customer service experience
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