Service Advisor
Customer Service•Full Time•Fresher•Alshrouk•
Job Description
<p>The Service Advisor is the primary point of contact for customers seeking automotive service and repair. This role requires excellent communication and customer service skills, as well as a strong understanding of automotive technology, particularly German automobiles.</p><p>Key Responsibilities:<br/>* Greet customers and assess their service needs.<br/>* Provide accurate estimates for repair and maintenance work.<br/>* Schedule service appointments and manage the service workflow.<br/>* Communicate with technicians to understand the status of vehicles.<br/>* Ensure customer satisfaction by addressing concerns and providing updates.</p><p>Required Skills:<br/>* Automotive service knowledge<br/>* Customer service skills<br/>* Communication skills<br/>* German Auto background</p>The Service Advisor is the primary point of contact for customers seeking automotive service and repair. This role requires excellent communication and customer service skills, as well as a strong understanding of automotive technology, particularly German automobiles.
Key Responsibilities:
* Greet customers and assess their service needs.
* Provide accurate estimates for repair and maintenance work.
* Schedule service appointments and manage the service workflow.
* Communicate with technicians to understand the status of vehicles.
* Ensure customer satisfaction by addressing concerns and providing updates.
Required Skills:
* Automotive service knowledge
* Customer service skills
* Communication skills
* German Auto background
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