Service Advisor
Required Skills3 skills
Job Description
<p>We are seeking a customer-focused and experienced Service Advisor to join our service team. As a Service Advisor, you will be the primary point of contact for customers, providing excellent service and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Greet customers and assess their service needs.<br/>* Provide accurate and timely estimates for service and repair work.<br/>* Communicate with customers throughout the service process.<br/>* Ensure customer satisfaction by addressing concerns and resolving issues.<br/>* Maintain accurate records of all customer interactions.</p><p>Required Skills:<br/>* Excellent communication and interpersonal abilities.<br/>* Strong customer service skills.<br/>* Knowledge of automotive service and repair procedures.<br/>* Proficiency in using service management software.</p>We are seeking a customer-focused and experienced Service Advisor to join our service team. As a Service Advisor, you will be the primary point of contact for customers, providing excellent service and ensuring customer satisfaction.
Key Responsibilities:
* Greet customers and assess their service needs.
* Provide accurate and timely estimates for service and repair work.
* Communicate with customers throughout the service process.
* Ensure customer satisfaction by addressing concerns and resolving issues.
* Maintain accurate records of all customer interactions.
Required Skills:
* Excellent communication and interpersonal abilities.
* Strong customer service skills.
* Knowledge of automotive service and repair procedures.
* Proficiency in using service management software.
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