Service Manager

We are seeking a highly motivated Service Manager to lead our service team and ensure exceptional customer satisfaction. The Service Manager will be responsible for overseeing all aspects of service operations, managing a team of service advisors and technicians, and maintaining high service standards.

Key Responsibilities:
* Manage and supervise the service team, including service advisors and technicians.
* Ensure efficient and effective service operations, meeting or exceeding customer expectations.
* Develop and implement service strategies to improve customer satisfaction and retention.
* Monitor service performance metrics and implement corrective actions as needed.
* Handle customer complaints and resolve service-related issues.

Required Skills:
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* In-depth knowledge of automotive service operations.
* Proficiency in using service management software.