Moderation / Customer Service
Customer Service•Full-time•2+ years•Cairo governorate•
Required Skills5 skills
written communication skills
verbal communication skills
problem-solving
social media platforms
CRM tools
Job Description
This dual role combines customer support with social media ideation. The Moderation/Customer Service professional will manage customer interactions across digital channels, ensuring prompt and courteous responses. Additionally, they will collaborate with the social media and design teams to generate creative content ideas and captions for our social media platforms, helping drive engagement and brand awareness.This dual role combines customer support with social media ideation. The Moderation/Customer Service professional will manage customer interactions across digital channels, ensuring prompt and courteous responses. Additionally, they will collaborate with the social media and design teams to generate creative content ideas and captions for our social media platforms, helping drive engagement and brand awareness.