Front Office Associate/Executive

We are seeking a Front Office Associate to join our team. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction and creating a positive experience.

Key Responsibilities:
* Greet guests upon arrival and ensure a smooth check-in process.
* Handle guest inquiries, requests, and complaints promptly and professionally.
* Manage reservations, room assignments, and billing procedures.
* Maintain a clean and organized front desk area.
* Provide information about hotel services, local attractions, and dining options.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in using hotel management software.
* Ability to work in a fast-paced environment.