Customer Service Representative
Required Skills7 skills
Job Description
<p>We are looking for a Customer Service Representative to provide excellent customer service and promote customer satisfaction. The ideal candidate will be passionate about helping customers and ensuring their needs are met efficiently and effectively.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues in a timely manner.<br/>* Process orders, forms, applications, and requests.<br/>* Maintain customer records and update account information.<br/>* Identify and escalate priority issues to the appropriate team.</p><p>Required Skills:<br/>* Strong communication and interpersonal skills.<br/>* Proficiency in using CRM systems.<br/>* Excellent problem-solving abilities.<br/>* Ability to multitask and manage time effectively.</p>We are looking for a Customer Service Representative to provide excellent customer service and promote customer satisfaction. The ideal candidate will be passionate about helping customers and ensuring their needs are met efficiently and effectively.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Process orders, forms, applications, and requests.
* Maintain customer records and update account information.
* Identify and escalate priority issues to the appropriate team.
Required Skills:
* Strong communication and interpersonal skills.
* Proficiency in using CRM systems.
* Excellent problem-solving abilities.
* Ability to multitask and manage time effectively.
Recommended Jobs
10 jobs available