Customer Service Representative
Required Skills7 skills
Job Description
<p>We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues in a timely manner.<br/>* Maintain accurate records of customer interactions and transactions.<br/>* Collaborate with other departments to ensure customer needs are met.<br/>* Identify and escalate priority issues.</p><p>Required Skills:<br/>* Excellent communication skills.<br/>* Strong problem-solving abilities.<br/>* Proficiency in using CRM software.<br/>* Ability to work in a fast-paced environment.</p>We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with other departments to ensure customer needs are met.
* Identify and escalate priority issues.
Required Skills:
* Excellent communication skills.
* Strong problem-solving abilities.
* Proficiency in using CRM software.
* Ability to work in a fast-paced environment.
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