Customer Support Representative

10 positions

Customer Service•Full Time•0-1 years•Mumbai, Maharashtra•20 k - 25 k

Required Skills
5 skills

Written Communication

Verbal Communication

Adaptable

Technical knowledge

Typing

Job Description

Respond promptly to customer inquiries via various channels (phone, email, chat, etc.). Listen attentively to customer concerns and understand the nature of their queries. Logging the queries of customers in Zendesk (Support Ticketing system) Keeping your tickets updated Escalate issues to the next level of Customer Support when appropriate. Following internal Support protocols

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