Job Description
Hire Resolve Client is seeking a detailed-orientated and dynamic Accommodation Manager/ Front of House Manager to join their team in Yzertontein, Western Cape.
Accommodation Manager Responsibilities
Managing Housekeeping & Maintenance:
Supervising cleaning staff to ensure rooms and common areas meet hygiene standards.
Coordinating with maintenance teams for repairs and upkeep.
Guest Services & Satisfaction:
Ensuring rooms are clean, comfortable, and well-stocked.
Handling guest complaints and special requests.
Staff Supervision & Training:
Recruiting, training, and managing housekeeping and maintenance staff.
Scheduling and allocating tasks efficiently.
Budget & Inventory Management:
Managing budgets for cleaning supplies, linens, and amenities.
Keeping track of inventory and ordering supplies when needed.
Health & Safety Compliance:
Ensuring compliance with hygiene, safety, and legal regulations.
Conducting regular inspections and audits.
Liaising with Other Departments:
Working closely with reception, front office, and catering teams to ensure smooth operations.
Accommodation Manager Requirements
Education & Qualifications
A degree or diploma in hospitality management, business administration, tourism, or hotel management (preferred but not always required).
Certifications in housekeeping management, health & safety, or property management can be beneficial.
Experience
2-5 years of experience in housekeeping, accommodation services, or hotel management.
Previous supervisory or managerial experience in housekeeping or maintenance is often required.
Key Skills & Competencies
Organizational skills Managing multiple teams, rooms, and schedules.
Attention to detail Ensuring cleanliness, hygiene, and room readiness.
Leadership & teamwork Supervising housekeeping and maintenance staff.
Customer service skills Handling guest concerns professionally.
Budgeting & inventory management Managing supplies and operational costs.
Knowledge of health & safety standards Ensuring compliance with regulations.Hire Resolve Client is seeking a detailed-orientated and dynamic Accommodation Manager/ Front of House Manager to join their team in Yzertontein, Western Cape.
Accommodation Manager Responsibilities
Managing Housekeeping & Maintenance:
Supervising cleaning staff to ensure rooms and common areas meet hygiene standards.
Coordinating with maintenance teams for repairs and upkeep.
Guest Services & Satisfaction:
Ensuring rooms are clean, comfortable, and well-stocked.
Handling guest complaints and special requests.
Staff Supervision & Training:
Recruiting, training, and managing housekeeping and maintenance staff.
Scheduling and allocating tasks efficiently.
Budget & Inventory Management:
Managing budgets for cleaning supplies, linens, and amenities.
Keeping track of inventory and ordering supplies when needed.
Health & Safety Compliance:
Ensuring compliance with hygiene, safety, and legal regulations.
Conducting regular inspections and audits.
Liaising with Other Departments:
Working closely with reception, front office, and catering teams to ensure smooth operations.
Accommodation Manager Requirements
Education & Qualifications
A degree or diploma in hospitality management, business administration, tourism, or hotel management (preferred but not always required).
Certifications in housekeeping management, health & safety, or property management can be beneficial.
Experience
2-5 years of experience in housekeeping, accommodation services, or hotel management.
Previous supervisory or managerial experience in housekeeping or maintenance is often required.
Key Skills & Competencies
Organizational skills Managing multiple teams, rooms, and schedules.
Attention to detail Ensuring cleanliness, hygiene, and room readiness.
Leadership & teamwork Supervising housekeeping and maintenance staff.
Customer service skills Handling guest concerns professionally.
Budgeting & inventory management Managing supplies and operational costs.
Knowledge of health & safety standards Ensuring compliance with regulations.