<ul><li>Serve as the primary point of contact for assigned client accounts, ensuring high levels of satisfaction and engagement.</li><li>Build, manage, and strengthen client relationships to identify new opportunities and expand existing business.</li><li>Collaborate with Recruitment and Delivery teams to ensure timely and quality fulfillment of client requirements.</li><li>Understand client workforce needs, project pipelines, and organizational goals to provide tailored staffing solutions.</li><li>Negotiate contracts, billing terms, and service agreements in alignment with company policies.</li><li>Track and report account performance, client feedback, and market trends to management.</li><li>Proactively resolve issues related to candidate delivery, performance, or client concerns.</li><li>Support business development initiatives by identifying opportunities for cross-selling or upselling staffing services.</li></ul>
Serve as the primary point of contact for assigned client accounts, ensuring high levels of satisfaction and engagement.
Build, manage, and strengthen client relationships to identify new opportunities and expand existing business.
Collaborate with Recruitment and Delivery teams to ensure timely and quality fulfillment of client requirements.
Understand client workforce needs, project pipelines, and organizational goals to provide tailored staffing solutions.
Negotiate contracts, billing terms, and service agreements in alignment with company policies.
Track and report account performance, client feedback, and market trends to management.
Proactively resolve issues related to candidate delivery, performance, or client concerns.
Support business development initiatives by identifying opportunities for cross-selling or upselling staffing services.