Job Overview

We are seeking a proactive Accounts Executive to manage client accounts and ensure customer satisfaction within our hotel. The Accounts Executive will be responsible for building strong relationships with clients, addressing their needs, and ensuring the smooth delivery of our services. This role requires excellent communication skills and a customer-focused approach.

Key Responsibilities

• Manage and maintain client accounts.
• Serve as the primary point of contact for clients.
• Address client inquiries and resolve issues in a timely manner.
• Prepare and present account performance reports.
• Identify opportunities for account growth and expansion.

Required Skills

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Proficiency in Microsoft Office Suite.
• Ability to build and maintain client relationships.