* Provide on-site technical support, including equipment installation, commissioning, maintenance, and fault diagnosis * Conduct regular equipment inspections, servicing, and major overhaul works; * Train customer operators on equipment operation and maintenance procedures * Assist clients in resolving technical issues during equipment operation * Document and report equipment performance data and customer feedback to support product improvement * Participate in the development and implementation of equipment repair plans * Adhere to safety regulations and operational procedures to ensure safe field operations.