The Bell Services Team Leader is responsible for leading the bell services team in providing efficient and courteous service to hotel guests. This role involves managing the handling of guest luggage, providing information and directions, and ensuring guest satisfaction.
Key Responsibilities:
* Supervise and train bell services team members.
* Assist guests with luggage upon arrival and departure.
* Provide information and directions to guests.
* Ensure the safe and secure handling of guest belongings.
* Coordinate with other departments to fulfill guest needs.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong leadership and team management abilities.
* Ability to handle physical tasks.
* Knowledge of hotel layout and services.
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