Job Overview

We are seeking a dedicated and detail-oriented Butler to provide exceptional service to our guests. The Butler will be responsible for ensuring guest satisfaction by attending to their needs and preferences, creating a personalized and memorable experience.

Key Responsibilities

• Anticipate and fulfill guest needs and requests promptly and efficiently.
• Provide personalized service, including unpacking/packing luggage, arranging transportation, and making reservations.
• Maintain the cleanliness and orderliness of guest rooms and suites.
• Coordinate with other departments to ensure seamless service delivery.
• Handle guest complaints and resolve issues to ensure guest satisfaction.

Required Skills

• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to anticipate and respond to guest needs effectively.
• Prior experience in a luxury hotel or resort setting.