We are looking for a CAFM Helpdesk Operator to provide technical and customer support related to our Computer-Aided Facility Management (CAFM) system. As a CAFM Helpdesk Operator, you will be the first point of contact for users experiencing issues with the CAFM software. Your role is crucial in ensuring smooth operations and user satisfaction.

Key Responsibilities:
* Provide first-level support for CAFM system users.
* Troubleshoot technical issues and escalate complex problems.
* Maintain accurate records of support requests and resolutions.
* Assist in the development of user training materials.

Required Skills:
* Strong understanding of CAFM systems.
* Excellent problem-solving skills.
* Effective communication and customer service abilities.