Job Overview

We are seeking dedicated Call Center Advisors to provide excellent customer service and support. The Call Center Advisors will be responsible for answering inbound calls, resolving customer inquiries, and providing accurate information about our products and services.

Key Responsibilities

• Answer inbound calls and respond to customer inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints and issues.
• Document customer interactions and feedback.
• Escalate complex issues to appropriate personnel.

Required Skills

• Excellent communication and interpersonal skills.
• Ability to handle customer inquiries and complaints.
• Strong problem-solving skills.
• Proficiency in computer applications.