TalentAQ

TalentAQ

Call Center Agent

Customer ServiceFull TimeFresherLahore, Punjab

Required Skills
4 skills

english
urdu
communicationskills
problemsolving

Job Description

<p>We are seeking a motivated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues.</p><p>Key Responsibilities:<br/>* Answer inbound calls and respond to customer emails.<br/>* Provide product and service information to customers.<br/>* Troubleshoot and resolve customer issues.<br/>* Document all customer interactions and follow up as needed.<br/>* Meet or exceed call center performance metrics.</p><p>Required Skills:<br/>* Good communication skills.<br/>* Problem-solving skills.<br/>* Ability to use computer systems.</p>

We are seeking a motivated Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries and issues.

Key Responsibilities:
* Answer inbound calls and respond to customer emails.
* Provide product and service information to customers.
* Troubleshoot and resolve customer issues.
* Document all customer interactions and follow up as needed.
* Meet or exceed call center performance metrics.

Required Skills:
* Good communication skills.
* Problem-solving skills.
* Ability to use computer systems.

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