We are seeking a dedicated Call Center Agent to provide excellent customer service and support. The ideal candidate will be responsible for answering incoming calls, resolving customer inquiries, and providing accurate information about our products and services.

Key Responsibilities:

• Answer incoming calls and respond to customer inquiries.
• Provide accurate information about products and services.
• Resolve customer complaints and issues.
• Document all customer interactions in the system.
• Escalate complex issues to the appropriate department.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Basic computer skills.