TalentAQ

TalentAQ

Call Center Trainer

TrainingFull Time2+ yearsLahore, Punjab

Required Skills
4 skills

english
urdu
communicationskills
Trainer

Job Description

<p>We are seeking a skilled Call Center Trainer to develop and deliver training programs for our call center agents. As a Call Center Trainer, you will be responsible for assessing training needs, creating training materials, and delivering engaging and effective training sessions.</p><p>Key Responsibilities:<br/>* Assess training needs and develop training plans.<br/>* Create training materials and deliver training sessions.<br/>* Evaluate the effectiveness of training programs.<br/>* Provide ongoing support and coaching to agents.<br/>* Stay up-to-date on industry best practices.</p><p>Required Skills:<br/>* Training and facilitation skills.<br/>* Communication skills.<br/>* Knowledge of call center operations.</p>

We are seeking a skilled Call Center Trainer to develop and deliver training programs for our call center agents. As a Call Center Trainer, you will be responsible for assessing training needs, creating training materials, and delivering engaging and effective training sessions.

Key Responsibilities:
* Assess training needs and develop training plans.
* Create training materials and deliver training sessions.
* Evaluate the effectiveness of training programs.
* Provide ongoing support and coaching to agents.
* Stay up-to-date on industry best practices.

Required Skills:
* Training and facilitation skills.
* Communication skills.
* Knowledge of call center operations.

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