We are seeking a skilled Call Center Trainer to develop and deliver training programs for our call center agents. As a Call Center Trainer, you will be responsible for assessing training needs, creating training materials, and delivering engaging and effective training sessions.
Key Responsibilities:
* Assess training needs and develop training plans.
* Create training materials and deliver training sessions.
* Evaluate the effectiveness of training programs.
* Provide ongoing support and coaching to agents.
* Stay up-to-date on industry best practices.
Required Skills:
* Training and facilitation skills.
* Communication skills.
* Knowledge of call center operations.
8199 jobs available