Receive and process customer payments (cash, checks, etc.) for currency exchange, remittances, and other services Exchange various foreign currencies, ensuring accurate conversions based on daily exchange rates Maintain accurate records of all transactions, balance cash drawers, and prepare daily reports Assist customers with inquiries, provide information about exchange rates and procedures, and resolve any issues or complaints Adhere to all company policies, security procedures, and relevant regulations, including AML and KYC policies