We are seeking a Channels Support Officer to provide technical assistance and support for our various banking channels. The ideal candidate will troubleshoot issues, maintain channel functionality, and ensure seamless customer experiences.

Key Responsibilities:
* Provide technical support for banking channels, including mobile, online, and ATM.
* Troubleshoot and resolve channel-related issues promptly.
* Monitor channel performance and identify areas for improvement.
* Collaborate with IT teams to implement channel updates and enhancements.

Required Skills:
* Strong technical troubleshooting skills.
* Knowledge of banking channels and systems.
* Excellent communication and customer service skills.