As the COO, you will be responsible for the efficient management of the firm's core service lines, including Capital Markets, Facility Management, Property Management, and Valuations & Advisory. You will drive strategic business development efforts to grow the client portfolio while ensuring the highest standards of service delivery and client retention. Operations Management: Oversee the effective and efficient running of the firms core service lines and branches. Ensure seamless integration and collaboration across Capital Markets, Facility Management, Property Management, and Valuations & Advisory services. Client and Portfolio Management: Manage and retain the firms clients and portfolio to ensure long-term relationships and consistent growth. Develop and implement strategies to maintain high client satisfaction and retention rates. Strategic Business Development: Drive initiatives to expand the firms client portfolio and enhance its market position. Leverage industry knowledge and networks to identify and secure new business opportunities.