We are seeking a proactive Client Coordinator to support our IT firm's client relationships and ensure smooth communication. The Client Coordinator will serve as a primary point of contact for clients, addressing inquiries, resolving issues, and coordinating internal resources to meet client needs. This role requires excellent organizational and communication skills, as well as a customer-focused mindset.
Key Responsibilities:
* Respond to client inquiries and provide timely support.
* Coordinate internal resources to fulfill client requests.
* Maintain client records and track project progress.
* Prepare reports and presentations for client meetings.
* Identify opportunities to improve client satisfaction.
Required Skills:
* Communication and interpersonal skills
* Organizational skills
* Problem-solving skills
* Customer service
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