Overview

We are seeking a dedicated Client Relation & Experience Manager to enhance client satisfaction and loyalty. The ideal candidate will be responsible for building and maintaining strong client relationships, addressing client needs, and ensuring a positive client experience. This role requires excellent communication, problem-solving, and interpersonal skills.

Key Responsibilities

• Develop and maintain strong relationships with clients.
• Serve as the primary point of contact for client inquiries and issues.
• Ensure client satisfaction through proactive communication and support.
• Gather client feedback and identify areas for improvement.
• Collaborate with internal teams to resolve client issues.

Required Skills

• Proven experience in client relations and customer service.
• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution skills.
• Ability to manage multiple client accounts and priorities.