Overview
We are looking for a Client Relationship Manager to build and maintain strong relationships with our clients. The Client Relationship Manager will serve as the primary point of contact for clients, addressing their needs, resolving issues, and ensuring their satisfaction with our products and services.
Key Responsibilities
- Develop and maintain strong client relationships.
- Serve as the primary point of contact for client inquiries.
- Address client needs and resolve issues promptly.
- Proactively identify opportunities to improve client satisfaction.
- Collaborate with internal teams to deliver excellent service.
Required Skills
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Ability to build rapport and trust with clients.
- Proficiency in CRM software and client management tools.