Overview

We are seeking a proactive Client Relationship Manager to build and maintain strong relationships with our clients. The ideal candidate will serve as the primary point of contact for clients, addressing their needs, resolving issues, and ensuring their satisfaction. This role requires excellent communication skills, a customer-centric approach, and the ability to collaborate effectively with internal teams.

Key Responsibilities

• Serve as the main point of contact for assigned clients, building and maintaining strong relationships.
• Understand clients' needs and objectives, and proactively address any issues or concerns.
• Coordinate with internal teams to ensure timely and effective resolution of client requests.
• Conduct regular client meetings to review performance, discuss strategies, and identify opportunities for growth.
• Monitor client satisfaction and implement strategies to improve the overall client experience.

Required Skills

• Excellent communication and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Customer-centric approach with a focus on client satisfaction.
• Ability to work collaboratively in a team environment.