We are seeking a friendly and professional Concierge to provide exceptional service to our residents/guests. The Concierge will be the first point of contact, responsible for greeting visitors, providing information, and assisting with various requests.
Key Responsibilities:
* Greet and assist residents/guests with a positive and helpful attitude.
* Provide information about the property, local area, and amenities.
* Handle incoming calls and direct them appropriately.
* Manage deliveries and packages for residents/guests.
* Address and resolve resident/guest inquiries and complaints.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong customer service orientation.
* Ability to handle multiple tasks and prioritize effectively.
* Proficiency in using phone systems and computer applications.