We are seeking a detail-oriented CRM Executive to manage our customer relationship management system and improve customer engagement. The CRM Executive will be responsible for maintaining CRM data, analyzing customer behavior, and implementing CRM strategies.
Key Responsibilities:
* Manage and maintain CRM data.
* Analyze customer behavior and trends.
* Implement CRM strategies to improve customer engagement.
* Generate CRM reports and dashboards.
* Provide CRM training and support to users.
Required Skills:
* CRM Software
* Data Analysis
* Customer Relationship Management
* Communication Skills
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