Job Overview
We are seeking experienced CRM Expert Consultants to join our dynamic team. As a CRM Expert Consultant, you will provide technical and functional expertise in various CRM platforms, helping our clients optimize their CRM strategies and implementations. This role requires a deep understanding of CRM systems and the ability to translate business requirements into effective CRM solutions.
Key Responsibilities
- Analyze client business processes and CRM requirements.
- Design and implement CRM solutions using platforms such as SLATE, Salesforce, Dynamics, Element 451, HubSpot, and Elluc.
- Provide technical and functional support for CRM implementations.
- Develop and maintain CRM documentation and training materials.
- Collaborate with cross-functional teams to ensure successful CRM deployments.
Required Skills
- Proficiency in CRM platforms such as Salesforce, Dynamics, HubSpot, and Elluc.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Experience in the Higher Ed sector.