We are looking for a Customer Care Specialist to provide exceptional support to our clients. The Customer Care Specialist will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication and problem-solving skills.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Provide product and service information to customers.
* Maintain accurate customer records.
* Escalate complex issues to the appropriate department.
Required Skills:
* Communication skills
* Problem-solving skills
* Customer service skills
* Active listening skills
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