We are looking for a Customer Experience Frontline Representative to provide exceptional service to our customers. You will be the first point of contact for inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
• Respond to customer inquiries via phone, email, and in-person.
• Resolve customer complaints and issues in a timely manner.
• Provide accurate information about products and services.
• Maintain customer records and update information as needed.
• Escalate complex issues to the appropriate department.

Required Skills:
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to work in a fast-paced environment.
• Customer-focused attitude.