We are looking for a dedicated Customer Service Assistant to provide exceptional support to our customers. The ideal candidate will be empathetic, patient, and possess excellent problem-solving skills.

Key Responsibilities:
* Responding to customer inquiries via phone, email, and chat.
* Resolving customer complaints and issues in a timely manner.
* Providing product and service information to customers.
* Maintaining accurate customer records and documentation.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving and conflict-resolution abilities.
* Proficiency in computer applications and CRM software.
* Ability to remain calm and professional under pressure.