We are seeking a Customer Service Representative to join our international B2B voice process team. This role involves providing exceptional customer support, resolving inquiries, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and a customer-centric approach.

Key Responsibilities:
* Respond to customer inquiries via phone in a timely and professional manner.
* Troubleshoot and resolve customer issues, providing clear and accurate information.
* Document customer interactions and maintain detailed records.
* Collaborate with team members to improve customer service processes.
* Adhere to company policies and procedures.

Required Skills:
* Excellent verbal and written communication skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Customer-centric approach.