We are seeking a Customer Service Representative to join our international B2B voice process team. This role involves providing excellent customer support and resolving inquiries efficiently.

Key Responsibilities:
* Handle inbound and outbound customer calls professionally.
* Address customer inquiries and resolve issues promptly.
* Document customer interactions accurately.
* Escalate complex issues to the appropriate channels.
* Maintain a high level of customer satisfaction.

Required Skills:
* Excellent communication skills.
* Problem-solving abilities.
* Customer-focused attitude.
* Basic computer proficiency.