TalentAQ

TalentAQ

Customer Service Representative

Customer ServiceFull TimeFresherDubai, Dubai

Required Skills
7 skills

customer service
calls
telesales
emails
WhatsApp communication
Arabic
English

Job Description

<p>We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues in a timely manner.<br/>* Maintain accurate records of customer interactions and transactions.<br/>* Collaborate with other departments to ensure customer needs are met.<br/>* Identify and escalate priority issues.</p><p>Required Skills:<br/>* Excellent communication skills.<br/>* Strong problem-solving abilities.<br/>* Proficiency in using CRM software.<br/>* Ability to work in a fast-paced environment.</p>

We are seeking a Customer Service Representative to provide exceptional support to our clients. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with other departments to ensure customer needs are met.
* Identify and escalate priority issues.

Required Skills:
* Excellent communication skills.
* Strong problem-solving abilities.
* Proficiency in using CRM software.
* Ability to work in a fast-paced environment.

Similar Jobs

10000 jobs available

StoneFly, Inc. / Ability
Customer Service12 yearsRemote
Customer Service
Communication Skills
Customer Service2 years
Customer Service
Communication Skills
Seven Fortunes
Customer ServiceFull-time
Customer Service
Customer Support
Customer Satisfaction
+2 more
Customer ServiceFull TimeRemote
Customer Service
Communication Skills
Problem-solving
Celtic Knots Global PTY. LTD.
Customer Service
customer service
communication skills
problem solving
Customer Service
Spanish
Communication
+1 more