We are seeking a friendly and customer-focused Customer Service Representative to provide exceptional support to our clients. In this role, you will be responsible for answering inquiries, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues.
* Provide product and service information.
* Process orders and returns.
* Maintain customer records.
Required Skills:
* Excellent communication and problem-solving skills.
* Ability to handle customer inquiries with empathy.
* Strong computer skills.
* Minimum of 2 years of experience in customer service.
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