TalentAQ

TalentAQ

Customer Service Representative

Customer ServiceFull Time2+ yearsNew Cairo City, Cairo governorate

Required Skills
1 skills

English

Job Description

<p>We are seeking a friendly and customer-focused Customer Service Representative to provide exceptional support to our clients. In this role, you will be responsible for answering inquiries, resolving issues, and ensuring customer satisfaction.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues.<br/>* Provide product and service information.<br/>* Process orders and returns.<br/>* Maintain customer records.</p><p>Required Skills:<br/>* Excellent communication and problem-solving skills.<br/>* Ability to handle customer inquiries with empathy.<br/>* Strong computer skills.<br/>* Minimum of 2 years of experience in customer service.</p>

We are seeking a friendly and customer-focused Customer Service Representative to provide exceptional support to our clients. In this role, you will be responsible for answering inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues.
* Provide product and service information.
* Process orders and returns.
* Maintain customer records.

Required Skills:
* Excellent communication and problem-solving skills.
* Ability to handle customer inquiries with empathy.
* Strong computer skills.
* Minimum of 2 years of experience in customer service.

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