We are seeking a Customer Service Representative to provide exceptional support to our customers. You will be the first point of contact for addressing inquiries, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Troubleshoot and resolve customer issues in a timely manner.
* Maintain accurate records of customer interactions and transactions.
* Escalate complex issues to appropriate departments for resolution.
* Provide feedback to improve customer service processes.

Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to work in a fast-paced environment
* Proficiency in using CRM software