TalentAQ

TalentAQ

Customer Service Representative

Customer ServiceFull TimeFresherRemote

Job Description

<p>We are seeking a motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat<br/>* Troubleshoot and resolve customer issues in a timely manner<br/>* Maintain accurate records of customer interactions<br/>* Escalate complex issues to appropriate personnel<br/>* Provide feedback to improve customer service processes</p><p>Required Skills:<br/>* Excellent communication skills<br/>* Strong problem-solving abilities<br/>* Ability to work in a fast-paced environment<br/>* Proficiency in using CRM software</p>

We are seeking a motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients. You will handle inquiries, resolve issues, and ensure customer satisfaction.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat
* Troubleshoot and resolve customer issues in a timely manner
* Maintain accurate records of customer interactions
* Escalate complex issues to appropriate personnel
* Provide feedback to improve customer service processes

Required Skills:
* Excellent communication skills
* Strong problem-solving abilities
* Ability to work in a fast-paced environment
* Proficiency in using CRM software

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