We are seeking a dedicated Customer Service Representative to provide exceptional support to our customers. The ideal candidate will address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Key Responsibilities: * Respond to customer inquiries via phone, email, and chat. * Resolve customer complaints and issues in a timely manner. * Provide product and service information to customers. * Maintain accurate customer records and documentation. * Escalate complex issues to appropriate departments. Required Skills: * Excellent communication and interpersonal skills. * Strong problem-solving abilities. * Ability to remain calm and professional under pressure. * Proficiency in CRM software.