We are looking for enthusiastic and customer-focused Customer Service/Sales Representatives to join our team. The ideal candidate will be responsible for providing excellent customer service, addressing inquiries, and promoting our products to drive sales.
Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Provide product information and assist customers with their purchases.
* Resolve customer complaints and issues in a timely and professional manner.
* Identify and pursue sales opportunities to meet sales targets.
* Maintain accurate customer records and update information as needed.
Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Ability to work in a fast-paced environment.
* Proficiency in using CRM software.
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