We are seeking dedicated and empathetic Customer Service Specialists to provide exceptional support to our customers in the hotel and restaurant sectors. The ideal candidate will have a passion for resolving issues and ensuring customer satisfaction.

Key Responsibilities:
* Respond to customer inquiries and complaints via phone, email, and chat.
* Provide accurate information about products and services.
* Resolve customer issues in a timely and efficient manner.
* Escalate complex issues to the appropriate department.
* Maintain accurate records of customer interactions.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Customer service oriented.
* Ability to work in a fast-paced environment.