TalentAQ

TalentAQ

Customer Service

Customer ServiceFull TimeFresherHouston, Pennsylvania12.6 Lacs - 15.1 Lacs

Job Description

<p>The Customer Service Representative provides support to customers by addressing inquiries, resolving complaints, and processing orders. This role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude. The ideal candidate is patient, empathetic, and able to handle a high volume of customer interactions.</p><p>Key Responsibilities:<br/>* Respond to customer inquiries via phone, email, and chat.<br/>* Resolve customer complaints and issues in a timely manner.<br/>* Process orders, returns, and exchanges.<br/>* Provide product and service information to customers.<br/>* Maintain accurate customer records.</p><p>Required Skills:<br/>* Customer Service<br/>* Communication Skills<br/>* Problem-Solving<br/>* Active Listening</p>

The Customer Service Representative provides support to customers by addressing inquiries, resolving complaints, and processing orders. This role requires excellent communication skills, problem-solving abilities, and a customer-focused attitude. The ideal candidate is patient, empathetic, and able to handle a high volume of customer interactions.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Process orders, returns, and exchanges.
* Provide product and service information to customers.
* Maintain accurate customer records.

Required Skills:
* Customer Service
* Communication Skills
* Problem-Solving
* Active Listening

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