We are looking for a Customer Services Officer to provide exceptional support and assistance to our customers. The ideal candidate will address inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills.

Key Responsibilities:
* Respond to customer inquiries via phone, email, and chat.
* Resolve customer complaints and issues in a timely manner.
* Provide accurate information about products and services.
* Maintain customer records and update account information.
* Escalate complex issues to the appropriate department.

Required Skills:
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities.
* Proficiency in computer applications.
* Ability to work in a fast-paced environment.