We are seeking a dedicated Customer Success Manager to ensure our clients achieve their desired outcomes while using our products and services. In this role, you will be responsible for building strong relationships with customers, understanding their needs, and providing proactive support to maximize their satisfaction and retention. The ideal candidate is a customer-focused professional with excellent communication and problem-solving skills.

Key Responsibilities:
* Onboard new customers and provide training on product usage.
* Proactively engage with customers to understand their needs and challenges.
* Develop and implement customer success plans to drive adoption and retention.
* Resolve customer issues and escalate complex problems to the appropriate teams.

Required Skills:
* Proven experience in customer success or account management.
* Excellent communication and interpersonal skills.
* Strong problem-solving and analytical abilities.