Overview

We are seeking a highly motivated Customer Success Manager (CSM) to own customer relationships and drive adoption of our product. As one of our first CSMs, you will play a crucial role in shaping how we deliver value to our customers, ensuring their success and satisfaction.

Key Responsibilities

• Develop and maintain strong relationships with key customer stakeholders.
• Drive product adoption and ensure customers realize the full value of our solutions.
• Serve as the primary point of contact for customer inquiries and issues.
• Collaborate with internal teams to address customer needs and resolve challenges.
• Contribute to the development of customer success strategies and best practices.

Required Skills

• Excellent communication and interpersonal skills.
• Proven ability to manage customer relationships and drive adoption.
• Strong problem-solving and analytical abilities.
• Experience in a fast-paced startup environment.