Job Overview

We are seeking a motivated and experienced Customer Success Manager (CSM) to join our team. As a CSM, you will be responsible for ensuring our clients achieve their desired outcomes while using our products and services. You will serve as the primary point of contact for our customers, building strong relationships and advocating for their needs within our organization.

Key Responsibilities

• Develop and maintain strong relationships with key customer stakeholders.
• Understand customer goals and objectives, and align our solutions to meet their needs.
• Proactively identify and address customer challenges and opportunities.
• Conduct regular business reviews to track progress and identify areas for improvement.
• Collaborate with internal teams to ensure customer satisfaction and success.

Required Skills

• Experience in Customer Success or Sales.
• Strong communication and interpersonal skills.
• Data-oriented mindset with the ability to learn quickly.
• Ability to thrive in a fast-paced, international environment.