At Demandify Media, we believe that great customer experiences are the foundation of long-term business success. We are looking for a dedicated and proactive Customer Success Manager to join our growing team and ensure our clients receive exceptional value from our products/services.
- Build and nurture strong, long-term relationships with clients.
- Onboard new customers and ensure a smooth transition from sales to success.
- Understand client goals and proactively suggest strategies to maximize product value.
- Serve as the main point of contact for client inquiries, escalations, and feedback.
- Monitor account health and usage data to drive engagement and retention.
- Collaborate with product, sales, and support teams to resolve issues and deliver solutions.