TalentAQ

TalentAQ

Customer Success Manager

Customer SuccessFull-Time2-5 yearsPune, Maharashtra

Required Skills
1 skills

CRM

Job Description

<p>At Demandify Media, we believe that great customer experiences are the foundation of long-term business success. We are looking for a dedicated and proactive Customer Success Manager to join our growing team and ensure our clients receive exceptional value from our products/services.</p><ul><li>Build and nurture strong, long-term relationships with clients.</li><li>Onboard new customers and ensure a smooth transition from sales to success.</li><li>Understand client goals and proactively suggest strategies to maximize product value.</li><li>Serve as the main point of contact for client inquiries, escalations, and feedback.</li><li>Monitor account health and usage data to drive engagement and retention.</li><li>Collaborate with product, sales, and support teams to resolve issues and deliver solutions.</li></ul>

At Demandify Media, we believe that great customer experiences are the foundation of long-term business success. We are looking for a dedicated and proactive Customer Success Manager to join our growing team and ensure our clients receive exceptional value from our products/services.

  • Build and nurture strong, long-term relationships with clients.
  • Onboard new customers and ensure a smooth transition from sales to success.
  • Understand client goals and proactively suggest strategies to maximize product value.
  • Serve as the main point of contact for client inquiries, escalations, and feedback.
  • Monitor account health and usage data to drive engagement and retention.
  • Collaborate with product, sales, and support teams to resolve issues and deliver solutions.

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